Diives Door Projector Support

Tutu Car Light Support

Diives Door Projector Support

Use this page for custom artwork door projector questions, installation checks, and support requests.

Applies to

Before contacting support

  • Have your order number ready.
  • Send the artwork file or design reference used for the order.
  • Include photos of the projector, the door mounting position, and the projected image on the ground.
  • If the issue is hard to see in photos, send a short video taken in a darker area.

Common questions

The artwork looks tilted or cropped. What should I check'

First test the projector position before changing the artwork. A tilted mounting angle or curved door trim can make a correct design look misaligned on the ground.

The projector does not turn on. What should I check'

Confirm the product is charged or powered according to the product page, then test the trigger position. If it still does not respond, contact us with a short video.

Can I change the custom design after production'

Contact support as soon as possible. Once a custom projector has entered production or shipped, design changes may not be possible.

When to contact us

Contact support when the design proof, projected image, charging, trigger behavior, or received item does not match your order details.